5 steps to creating a better experience for your clients
When was the last time you put yourself in your client’s shoes and walked the path of your practice’s customer journey? When you’re busy and in the detail, it’s easy…
Engaging Your Customers
Trust is the primary commodity of all all business relationships. While there is an implied trust in using your products and services, trust is best built through relationship and that means spending time in engaging your customers. Here are some tried and tested ideas to get you started.
The Accountant’s 6-Step Website Checklist
Building a new website? Tired of your current one? Our Media and Communications Manager shares her top tips on building a killer accounting website. Responsive Another trend among today’s best…
Top Tips for Client Engagement from our National Client Manager
As an accountant, strong client engagement may not be your top priority – but it should be. To help you out, our National Client Manager shares their top three tips on…